The Service Call Out is provided by our established service partner, who will attend site to address issues with your Autodose pumps. Once you have placed the order, our partner will make contact with you directly to arrange a suitable time to visit.

***PLEASE NOTE, THE PRICE STATED ONLINE IS FOR THE CALL OUT ONLY. ADDITIONAL CHARGES MAY BE APPLIED IF EXTRA PARTS / CALL OUTS ARE REQUIRED. THESE CHARGES WILL BE PASSED ONTO THE CUSTOMER***

Broken / Faulty Touchpad
Book this service if you cannot select a programme on your touchpad

No Power / Cutting Out
Book this service if you are having power issues

Not Dosing Chemicals
Book this service if your pumps are no longer dosing chemicals correctly

Reconnection Required
Book this service if you need your pumps reconnected e.g. new flooring, room refit, a new machine has been delivered.

• 16 engineers nationwide
• After installation the engineers will provide training to staff
• All engineers complete a lateral flow before entering and carry covid passports
• We have direct contact with the MD who oversees all installs and engineers
• Engineers carry spare parts & units on their vans so no need to wait or arrange a second visit

Why not also check out our wide range of laundry dosing chemicals, perfect for busy care homes. There are also soluble strip sacks available to help maintain robust infection control procedures.